Learning Without Scars
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Recent Episodes

  • How Fractional HR Helps Founder-Led Firms Avoid Landmines And Build Better Teams
  • If Best Doesn’t Mean What You Think, What Does It Mean
  • Old Tools, New Minds
  • What If The Normal Distribution Is The Biggest Lie In Your Business
  • How Concentration, Clean Data, And Customer Choice Beat Giants

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Learning Without Scars

Learning Without Scars

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    Learning Without Scars

    Latest Episodes

    168 EPISODES
    Alex Kraft and Ron discuss his "Getting Better" blog post
    LATEST
    S2 E46·November 28, 2022·52m

    Alex Kraft and Ron discuss his "Getting Better" blog post

    Send us Fan Mail (https://www.buzzsprout.com/1721145/fan_mail/new) With athletics as a foundation, we discuss the transition to business and why there is no clear path on self-improvement. Who inspires us to get better at what we do for our work or what we are as a person. Once we leave our days in school, what is available to help any of us to get better. This is a most important question as the workforce becomes more challenging. Visit us at LearningWithoutScars.org (https://www.LearningWithoutScars.org) for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers. We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

    Self-ImprovementAthleticsPerformance Reviews
    Read more
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    Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and Zintoro

    Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and Zintoro

    S2 E45·Nov 17, 2022·1h
    AI ForecastingWinsbyZintoro
    Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”

    Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”

    S2 E44·Nov 2, 2022·53m
    Internal DigitizationEquipment DealershipsMets Kramer
    Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management.

    Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management.

    S2 E43·Oct 31, 2022·58m
    Sara HanksSix SigmaProject Management
    Dale Hanna and I talk about the services that are provided by Foresight Intelligence.

    Dale Hanna and I talk about the services that are provided by Foresight Intelligence.

    S2 E42·Oct 25, 2022·52m
    Foresight IntelligenceDale HannaBusiness Intelligence
    Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.

    Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.

    S2 E41·Oct 19, 2022·56m
    BrandingEquipment DealershipsAspirational Branding
    Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.

    Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.

    S2 E40·Sep 26, 2022·39m
    Sage on the StageWebinarsLearning Management Software
    Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option.

    Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option.

    S2 E39·Sep 19, 2022·47m
    Bruce BakerTemporary CEOOrganizational Development
    Mets Kramer and Mike Pentz join us as we identify the value and importance of your Brand

    Mets Kramer and Mike Pentz join us as we identify the value and importance of your Brand

    S2 E38·Sep 12, 2022·31m
    BrandingStorytellingEquipment Dealerships
    Bill Pyles joins us for this Candid Conversation on the Service Department Organization

    Bill Pyles joins us for this Candid Conversation on the Service Department Organization

    S2 E37·Sep 5, 2022·55m
    Bill PylesMarine CorpsCaterpillar
    Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employees

    Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employees

    S2 E36·Aug 29, 2022·41m
    Mick VaughtLifelong LearningEmployee Hiring
    Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.

    Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.

    S2 E35·Aug 22, 2022·57m
    Customer ServiceCustomer LoyaltyEmployee Training
    Process Mapping Explored with Sara Hanks

    Process Mapping Explored with Sara Hanks

    S2 E34·Aug 15, 2022·55m
    Process MappingSara HanksContinuous Improvement
    Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without Scars

    Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without Scars

    S2 E33·Aug 8, 2022·58m
    Bonnie FeigenbaumMcGill UniversityBasic Marketing
    Sara Hanks brings her strong background from the perspective of an Engineer.

    Sara Hanks brings her strong background from the perspective of an Engineer.

    S2 E32·Aug 2, 2022·48m
    Sara HanksGELean Six Sigma
    Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.

    Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.

    S2 E31·Jul 31, 2022·51m
    Debbie FrakesWinsbyCustomer Engagement
    Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealers

    Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealers

    S2 E30·Jul 27, 2022·52m
    RecessionEquipment DealersService Department
    Steve Clegg talks with Ron about the business tools and offerings that are available from Winsby

    Steve Clegg talks with Ron about the business tools and offerings that are available from Winsby

    S2 E29·Jul 11, 2022·1h 3m
    Steve CleggWinsbyCustomer Retention
    Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.

    Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.

    S2 E28·Jun 22, 2022·55m
    Steve CleggWinsbyData Analytics
    Alex Kraft speaks about selling and various items that are critical to a start up business

    Alex Kraft speaks about selling and various items that are critical to a start up business

    S2 E27·Jun 15, 2022·58m
    Alex KraftHeaveBusiness Positioning
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